An 8-week collaborative process, laying the groundwork for scaling by utilizing internal databases, financial modeling, input from employees, and customer analysis. It concludes with a GoForward plan from which your company can Implement SmartScale℠.

Progress is made on facts of how the company is right now. Define accountability and workflows as well as identifying gaps.

Project the success of your business to gain the trust of investors & key players. Combine activity-based measurement with financial reporting to generate smart, real-time, integrated dashboards that enable insightful strategic analysis, tactical planning, financial decision making, and implementation feedback for you and your team.

How we use contributions from people on the ground - ‘day in the life’. Manage your employee’s awareness of the need to change, desire for making a change, knowledge about how to change, and how to reinforce the change once done.

Relationships contribute significantly to explaining critical behaviors. Experiences, strong or weak, determine those relationships, and individual place higher priorities on some experiences versus others. Loyalty analysis determines the strength of these relationships as well as the priorities by the loyalty segment to give you a data-driven path to exponential growth.

Creating usable systems to implement change. Technology, systems, and procedures drive Category Leadership and Scale.