Mark Jacobs
CEO
Mark B. Jacobs has spent 30 years in executive leadership successfully guiding major growth initiatives – many starting as turnaround efforts. He has led re-capitalizations, start-ups, and key organizational change agendas that have scaled company growth and performance. He co-authored the SmartScale process which is built on his years of hands-on experience and expertise in Lean Manufacturing, Quality Systems, Sales & Operations Planning, Category Design & Development, Leadership Development, and Technology-Driven transformations.
SmartScale℠ – Optimize Processes – Our Approach
The Imperative: to unlock unrealized profits and lay a firm foundation that delivers economy of scale and returns from future growth.
The ScaleWerks™ Protocol to Optimize Processes: Over the past 30 years, a number of models and approaches for achieving business excellence and continuous improvement have been developed. The challenge with most of these models is that they have proven to be programmatic in nature – achieving short term gains during implementation but not sustainable over the long term.
The ScaleWerksTM approach, developed from our team’s combined 60 years of participation in, and contribution to the Business Excellence domain, is proven to be longitudinally highly effective, sustainable, and the cornerstone to corporate growth and scale. Companies that have adopted our approach include (among the hundreds of publicly and privately held companies that we have worked with): Caterpillar, Boeing, (both public), Great Dane Trailers, and Marvin Windows and Doors (private) – all category leaders and masters of Scale.
The ScaleWerks approach, developed from our team’s combined 60 years of participation in, and contribution to the Business Excellence domain, is proven to be longitudinally highly effective, sustainable, and the cornerstone to corporate growth and scale. Companies that have adopted our approach include (among the hundreds of publicly and privately held companies that we have worked with): Caterpillar, Boeing, (both public), Great Dane Trailers, and Marvin Windows and Doors (private) – all category leaders and masters of Scale.
The ScaleWerks™ Protocol to Optimize Processes is built on these 11 Axioms:
- Senior management commitment and involvement.
- Leadership and active commitment to continuous improvement demonstrated by managers at all levels.
- Focus on the needs of the stakeholders (Customers, employees, leadership, community).
- Integrate continuous improvement activities into the strategic goals across the whole organization, across boundaries, and at all levels.
- Establish a culture for continuous improvement and encourage high involvement innovation.
- Focus on people.
- Focus on critical processes.
- Standardize achievements in a documented quality management system.
- Establish measurement and feedback systems.
- Learn from continuous improvement results, the automatic capturing and sharing of learning.
- Evolve the previous 10 criteria into a dynamic process model through a collaboration-based, flip the class implementation protocol. Only by successfully implementing through this approach is it be possible to make the improvement continuous and self-generating.
What’s Next? Get Started!
We built the SmartScale℠ Protocol so that the company leadership and our team, working shoulder-to-shoulder, can identify the foundations upon which SmartScale℠will work for the individual company, surface the barriers to successfully achieving scale, and mutually deciding if SmartScaling is right for the business. That’s the outcome of the two-day SmartScale℠ Lab...which is the starting point.
If you want more information contact us here: [email protected] or scroll down and subscribe to our SmartScale℠ Mastermind email community and join the conversation.