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HCI Webinar: Leadership and unlocking the ability to scale

Dr. Jonathan H. Westover talks with Mark B. Jacobs about category leadership, communities of practice, and unlocking a company’s ability to scale.

Mark Jacobs

CEO
Mark B. Jacobs has spent 30 years in executive leadership successfully guiding major growth initiatives – many starting as turnaround efforts. He has led re-capitalizations, start-ups, and key organizational change agendas that have scaled company growth and performance. He co-authored the SmartScale process which is built on his years of hands-on experience and expertise in Lean Manufacturing, Quality Systems, Sales & Operations Planning, Category Design & Development, Leadership Development, and Technology-Driven transformations.
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