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SmartScale℠ Protocol

Beyond the inflection point

Any business, no matter what it is, lives or dies by the customer reaction it creates.

Jon Taffer
Step 3

The SmartScale℠ Protocol

We know that change is not a single initiative … and Scale is not a program; Scale is a way of seeing the world – it’s a paradigm – it’s a lifestyle. And like any healthy lifestyle, it can be learned, internalized, and be a source of life-sustaining energy.

According to a McKinsey Corporate Performance Analysis, less than 8% of strategic initiatives result in performance improvement.

As seasoned authorities in sustainable value creation, we’ve made careers of leading those that are in the 8%.

Can your company scale?

Find out what barriers are hindering your businesses ability to scale and unlock category leadership.

Unlock untapped revenue

Discover the value of untapped customers based on customer loyalty, revenue & retention. 

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